Privacy Policy

Last updated: 3rd February 2026

1. Introduction

Luminara Visuals Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect personal data when you visit our website or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Luminara Visuals Ltd

Photography & Video Production Studio

London, United Kingdom

If you have any questions about this policy, you can contact us at:

Email: info@luminaravisuals.co.uk

3. What Personal Data We Collect

We may collect and process the following personal data:

Name

Email address

Phone number (if provided)

Information you submit through our contact or enquiry forms

Technical data such as IP address, browser type and pages visited (via analytics)

We only collect personal data that is necessary and relevant.

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and messages

Communicate about potential or ongoing projects

Improve our website and services

Monitor website performance and usage

We do not sell, rent or trade your personal data.

5. Legal Basis for Processing

Under UK GDPR, we process your data based on one or more of the following legal grounds:

Consent – when you submit a form or contact us

Legitimate interest – to operate and improve our business

Contractual necessity – where relevant to providing services

6. Data Storage and Security

We take appropriate measures to protect your personal data.

Your data may be stored securely using trusted third-party services (such as website hosting, email, or analytics platforms). We only work with providers that comply with data protection laws.

We keep personal data only for as long as necessary.

7. Cookies and Analytics

Our website uses cookies and similar technologies to analyse traffic and improve user experience.

You can manage or disable cookies through your browser settings. More information is available in our Cookie Policy.

8. Sharing Your Data

We do not share your personal data with third parties except where necessary to operate our website or provide services (for example, website hosting or analytics providers).

We may disclose data if required to do so by law.

9. Your Rights

Under data protection laws, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Object to or restrict processing

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@luminaravisuals.co.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

info@luminaravisuals.co.uk